Shipping & Delivery Policy – Digital Products

1. Delivery Method

All our products are digital downloads. No physical items will be shipped. After purchase, you will receive an email with a secure download link.

2. Delivery Time

• Instant access: Most orders are delivered immediately after payment confirmation.

• In rare cases (e.g., payment verification delays), delivery may take until payment has processed.

3. File Format & Access

Products are provided in the format stated on the product page (e.g., PDF, PNG, ZIP). Please ensure you have the necessary software to open the files.

4. Failed Delivery

If you do not receive your download link within an hour, please check your spam/junk folder. If it’s not there, contact us at melonheadzillustrating@gmail.com for assistance.

Due to the nature of digital products, all sales are final. However, if you experience technical issues or receive the wrong file, we will work with you to resolve the problem promptly.

6. Contact Information email Nikki at melonheadzillustrating@gmail.com